BC DIRECT DELIVERYSales keeps the relationship
Account history, published availability, order status, and evidence-backed reorder timing stay visible without making the rep reconstruct fulfillment.
FOR B.C. LICENSED PRODUCERS AND PROCESSORS
Run Direct Delivery without building another operations department.
Retailer demand is valuable. Rebuilding every order across email, Shopify, spreadsheets, fulfillment, invoices, and month-end is not. Keep the systems and relationships you already use, then control the handoffs between them.
THE WHOLESALE WORK DID NOT DISAPPEAR
Direct Delivery transfers the transaction to the supplier. It also transfers the administration.
The licensed producer communicates availability, accepts the retailer order, confirms pricing, allocates cases, arranges delivery, handles returns, records the financial transaction, and prepares the sales evidence required at month-end.
Most small teams do not need another enterprise ERP. They need one dependable operating record between the tools they already have.
THE CONTROLLED HANDOFF
What the operating record does, step by step.
- 01
Capture the order
Bring a structured email, approved CSV, or operator-entered order into a review queue without silently creating a commitment.
- 02
Confirm the facts
Match the retailer, registered SKU, price snapshot, case count, terms, and delivery destination before approval.
- 03
Allocate and fulfill
Keep lot allocation, packing, carrier references, and delivery status attached to the original order.
- 04
Resolve the exception
Shortages, damage, substitutions, returns, and credits remain open until an authorized operator records the outcome.
- 05
Close the month
Review sales, returns, credit evidence, invoice obligations, and unresolved items before the operator prepares the required submission.
ONE ACCOUNT HISTORY
Give sales, operations, finance, and the retailer the same version of the order.
An order should not become four disconnected explanations. The workspace keeps commercial intent and operational evidence together while each role sees only the actions it is permitted to take.
Operations keeps the chain
The approved order, allocated lots, packing evidence, shipment, receipt, and discrepancy share one reference.
Finance keeps the obligation
Invoices, external settlement records, approved credits, and open balances can be reconciled against the same canonical lines.
START WITHOUT A MIGRATION
Use the thin control layer before considering a system replacement.
The first audit maps one month of existing records. The goal is to prove where time and cash are being lost before a supplier changes any production, quality, accounting, or commerce system.
No catalogue rebuild on day one
Start with the SKUs and retailer accounts that actually moved during the selected month.
No provider write during discovery
Pilot handoffs use approved files and operator-assisted procedures while integrations remain unconfigured or uncertified.
No invented ROI
The audit reports observed duplicate work, unresolved items, and timing. Savings are estimated only from records the supplier approves.
OPERATING BOUNDARY
The supplier stays responsible for the transaction.
BC Direct Delivery organizes operational evidence and approvals. It does not become the licensed seller, determine regulatory eligibility, submit tax filings, or process a retailer payment on the supplier's behalf.
- Licensed organizations only
- Human approval before material actions
- BCLDB remains the authoritative program source
PLAIN ANSWERS
Questions operators ask before a pilot.
Does this replace our seed-to-sale system?
No. The supplier page is designed around the order-to-cash handoffs that sit between existing production, quality, commerce, accounting, and retailer workflows.
Can a small supplier start with spreadsheets?
Yes. The audit can start from approved business-only CSV files, structured emails, order confirmations, invoices, receiving records, and credit notes.
Do retailers need to buy another subscription?
The current supplier-led pilot model does not charge participating retailers a platform subscription for the shared ordering, receiving, and exception workflow.
PROVE THE WEDGE BEFORE THE MIGRATION
Put one month of Direct Delivery on one record.
The founding audit covers a bounded supplier workflow, approved business records, explicit unsupported connections, and a written proceed, narrow, or stop recommendation.