Current-state map
Order sources, responsible roles, system handoffs, retailer accounts, SKUs, fulfillment steps, finance records, and month-end procedure.
Reconciling the market…
The first purchase is not a software migration. It is a bounded review of one month of Direct Delivery operations. If the records do not show enough recoverable time, cash, or control to justify implementation, the supplier should not subscribe.
DO NOT BUY ON A PROMISE
A supplier should know how many hours are spent re-entering orders, how many exceptions remain unresolved, how long credits and invoice obligations stay open, and which month-end checks are rebuilt manually.
The audit establishes that baseline from approved records. A commercial subscription is proposed only after the scope, users, retailer accounts, data sources, procedures, and unsupported integrations are written down.
THE CONTROLLED HANDOFF
Review one month, up to 10 retailer accounts and 25 SKUs. The fee is credited to the first subscription invoice when implementation follows.
Target price for a small supplier with fewer than 10 active retailer accounts and a bounded operator-assisted workflow.
Target price for 10 to 50 active retailer accounts, additional operating roles, exception review, and expanded reporting scope.
Starting point for processors, agencies, or supplier groups with several brands, teams, or operating entities.
The supplier-led pilot does not charge invited retailers a platform subscription for ordering, receiving, and exception participation.
WHAT THE AUDIT BUYS
The paid audit should produce a clear map of the current workflow, measurable exceptions, an implementation boundary, and an honest recommendation to proceed, narrow, or stop.
Order sources, responsible roles, system handoffs, retailer accounts, SKUs, fulfillment steps, finance records, and month-end procedure.
Observed re-entry, follow-up, exception aging, unresolved records, and data gaps based on the approved sample.
Exact records, roles, procedures, supported imports, unsupported provider operations, subscription tier, and acceptance criteria.
COMMERCIAL BOUNDARIES
The final quote should reflect operating complexity. A low-volume supplier with unusual document, integration, security, or multi-entity requirements may need a different scope than the standard target tier.
The founding target tiers are monthly supplier subscriptions, not a percentage of wholesale sales.
Invited stores should not have to buy a subscription just to complete the supplier's handoff.
Provider approval, credentials, mapping, certification, and third-party charges are scoped separately.
OPERATING BOUNDARY
Access remains invite-only. The written audit or pilot agreement controls the actual price, term, tax treatment, records, service boundary, support, cancellation, data retention, and responsibilities.
PLAIN ANSWERS
Payment tests whether the problem is urgent enough to fund and keeps the review focused on a defined operational result rather than a generic product demonstration.
The public offer does not promise a general refund. Any cancellation, refund, credit, or delivery condition must be written into the accepted audit agreement.
Retailer premium products are not part of the current founding offer. The first commercial model is supplier-led, with invited retailer participation included.
PROVE THE WEDGE BEFORE THE MIGRATION
The founding audit covers a bounded supplier workflow, approved business records, explicit unsupported connections, and a written proceed, narrow, or stop recommendation.