BC DIRECT DELIVERYAccepted records only
The pilot specifies allowed business documents, size and media limits, purpose, access, and retention before upload begins.
SECURITY AND HUMAN APPROVALS
Automation should stop when authority, evidence, or configuration is missing.
Wholesale records affect inventory, money, retailer relationships, and regulated reporting. The system is designed to preserve source evidence, restrict actions by role, and fail closed instead of presenting an unconfigured provider operation as successful.
TRUST REQUIRES BOUNDARIES
A convincing dashboard is not evidence that a material action was authorized.
An imported suggestion, provider response, retry, or operator edit should not silently change inventory, create an order, issue a credit, or claim a completed integration.
The pilot separates source records, suggested facts, approval decisions, committed operations, and external references so an authorized reviewer can understand what happened.
THE CONTROLLED HANDOFF
What the operating record does, step by step.
- 01
Invite the organization
Pilot access begins with accepted organizations, named users, active membership, and a defined supplier, retailer, or platform persona.
- 02
Limit the role
Permissions and enabled modules determine which records and actions are available to the current organization and operator.
- 03
Preserve the source
Structured intake and approved sales imports keep validation results and receipts so derived facts can be traced.
- 04
Approve the material action
Named operators review order creation, discrepancies, returns, credits, and other controlled decisions under the pilot procedure.
- 05
Record failure honestly
Durable jobs, idempotent commands, retries, audit events, and dead-letter review prevent a retry from inventing success.
PRIVATE DOCUMENT BOUNDARY
Business documents require an approved deployment and retention procedure.
The product includes private storage, media validation, malware scanning, and review metadata when approved Canadian pilot infrastructure is configured. Production use still requires named owners and operational evidence.
No consumer data request
Applicants are instructed not to provide consumer, health, payment-card, or government-ID information.
Review before extraction
PDF, image, and spreadsheet extraction is not represented as available until an approved provider, privacy review, credentials, and accuracy acceptance set are configured.
PROVIDER CONNECTIONS
Code support is not partner approval.
A provider connection requires partner permission where applicable, tenant credentials, location and SKU mapping, sandbox tests, read-after-write reconciliation, and signed production certification.
Unconfigured means unavailable
The interface should show the missing configuration instead of returning a simulated successful operation.
Writes remain closed
Pilot exports and operator-assisted procedures are used while a provider connection is not certified.
Certification is scoped
A connection approved for one operation, tenant, or location is not assumed to authorize every other operation.
OPERATING BOUNDARY
Security controls do not create universal regulatory compliance.
A production pilot still requires approved Canadian hosting, backup and restore evidence, retention rules, privacy ownership, incident procedures, provider approvals, legal review, and signed participant agreements.
- Least-authority access
- Evidence before automation
- No provider success without certification
PLAIN ANSWERS
Questions operators ask before a pilot.
Is BC Direct Delivery production certified?
No blanket production certification is claimed. Public product capabilities are currently described as demonstrable pilot controls with explicit deployment and operating prerequisites.
Where are pilot documents stored?
Private Canadian document handling is available when the approved pilot infrastructure is configured. The accepted agreement must identify the actual hosting, retention, access, and backup procedure.
Can an imported email create an order automatically?
No. Structured intake can prepare an evidence-backed suggestion, but a named operator must review and approve order creation.
PROVE THE WEDGE BEFORE THE MIGRATION
Put one month of Direct Delivery on one record.
The founding audit covers a bounded supplier workflow, approved business records, explicit unsupported connections, and a written proceed, narrow, or stop recommendation.